Delivery Information
This website is specifically for our friends in the USA, Canada and Mexico.
If you're shopping from the United Kingdom, Europe or any other country not listed above, please visit our sister site rareteacompany.com
✅ All orders shipped from our warehouse in Dallas
✅ 99% of parcels shipped within 24 hours of order receipt.
✅ 99% of orders are delivered within 4 working days.
✅ Full end to end tracking on all services, for both US & Canadian shipping services.
✅ No customs fees for US orders.
USA Shipping Rates
Service | Time | Price |
---|---|---|
DHL Tracked/DHL Plus Tracked | approx. 2 - 5 working days maximum 12 working days |
From $4.99, depending on weight |
FREE DHL Tracked/DHL Plus Tracked | approx. 2 - 5 working days maximum 12 working days |
FREE when you spend $30 or more |
USPS Priority | approx. 1 - 3 working days maximum 15 working days |
From $8.99, depending on weight |
FedEx Home Delivery | approx. 1 - 5 working days maximum 21 working days |
From $16.99, depending on weight |
Canada Shipping Rates
Service | Time | Price |
---|---|---|
DHL International Tracked | approx. 4 - 6 working days maximum 25 working days |
From $5.99 USD, depending on weight |
FREE DHL International Tracked | approx. 4 - 6 working days maximum 25 working days |
FREE when you spend $40 USD or more |
FedEx Courier Delivery | approx. 4 - 6 working days maximum 25 working days |
From $34.99 USD, depending on weight |
Mexico Shipping Rates
Service | Time | Price |
---|---|---|
DHL International Tracked | approx. 12 - 16 working days maximum 36 working days |
From $7.99 USD, depending on weight |
FREE DHL International Tracked | approx. 12 - 16 working days maximum 36 working days |
FREE when you spend $40 USD or more |
FedEx Courier Delivery | approx. 4 - 6 working days maximum 25 working days |
From $36.99 USD, depending on weight |
General Shipping Information
- Weekends and public holidays are not included as working days.
- All orders placed after 12pm CDT are regarded as being received by us on the next working day (Monday - Friday).
- All delivery estimates are guidelines and inclement weather, public holidays, and seasonal delays may affect your parcel.
- For all shipments, please give an accessible daytime delivery address.
USA Service Information
DHL Tracked/DHL Plus Tracked- Delivery in approximately 2 to 3 working days for CONUS, and 4 to 5 working days for Hawaii/Alaska.
- End-to-end tracking & Saturday delivery.
- Parcels are despatched by DHL eCommerce, with final mile delivery by USPS.
- Delivery in approximately 1 to 3 working days for CONUS, and 5 to 7 working days for Hawaii/Alaska.
- Parcels are despatched by USPS .
- Delivery in approximately 1 to 3 working days for CONUS, and 5 to 7 working days for Hawaii/Alaska.
- Parcels are despatched by FedEx .
Canada & Mexico Service Information
DHL International Tracked- Delivery in approximately 4 - 6 working days for Canada and 12 - 16 working days for Mexico.
- Maximum delivery time can take up to 25 working days for Canada and 36 working days for Mexico.
- Fully tracked from end to end, with final delivery confirmation.
- Parcels are dispatched by DHL, with final mile delivery by Canada Post and Correos de Mexico depending on the destination country.
- Delivery in approximately 1 to 2 working days.
- Maximum delivery time can take up to 5 working days.
- Fully tracked from end to end, with final delivery confirmation.
- Parcels are dispatched by FedEx.
Orders sent to Canada and Mexico may be subject to customs and duty charges. Please be aware that Rare Tea company is not liable for these charges. This is in accordance with our Terms & Conditions.
For customs purposes, the maximum value of orders we send to Mexico cannot exceed $115 (USD). No shipping rates will be displayed for orders above this value.